New Client Intake

Metro Hope

Times we can intake new clients:
10:30am – 12pm, 3pm and later


Step 1
Check RDP for client

Step 2
Check insurance information

Step 3
Complete for Rebecca:
A. Consent / ROI
B.
HIPAA 
C.
Assessment Questionnaire

Step 4
Schedule assessment with Rebecca
(Reach out to Rebecca on Teams chat to schedule) INCLUDE CLIENT NAME, PHONE NUMBER, AND EMAIL ADDRESS

Step 5
A. Use the kiosk to enter client information
(use this link so that it includes the consent form and proper configurations)
For address, client should enter 2739 cedar ave s, Minneapolis MN 55407
B.
ROI between ARS and Metro Hope

Step 6
A. Do recovery plan in RDP
B. Schedule appointment with peer, intake coordinator, and client

Step 7
A. warm handoff of client with recovery plan with peer, intake coordinator, and client
B. Schedule first 3 appointments between peer and client

Additional Resources for unique circumstances