New Client Intake
Metro Hope
Times we can intake new clients:
10:30am – 12pm, 3pm and later
Step 1
Check RDP for client
Step 2
Check insurance information
Step 3
Complete for Rebecca:
A. Consent / ROI
B. HIPAA
C. Assessment Questionnaire
Step 4
Schedule assessment with Rebecca
(Reach out to Rebecca on Teams chat to schedule) INCLUDE CLIENT NAME, PHONE NUMBER, AND EMAIL ADDRESS
Step 5
A. Use the kiosk to enter client information
(use this link so that it includes the consent form and proper configurations)
For address, client should enter 2739 cedar ave s, Minneapolis MN 55407
B. ROI between ARS and Metro Hope
Step 6
A. Do recovery plan in RDP
B. Schedule appointment with peer, intake coordinator, and client
Step 7
A. warm handoff of client with recovery plan with peer, intake coordinator, and client
B. Schedule first 3 appointments between peer and client
Additional Resources for unique circumstances